Systems Engineer/Storage Engineer

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description ​This Systems engineer position is within the Storage Operations Team and falls under Global Systems Support. This position will support, certify, and document storage and backup infrastructure, as well as serve as a Level 2 escalation point for existing infrastructure. This position expected to interact with Systems, Database, Engineering, Asset Management, Product Development, Operations, Audit and Risk, and various groups within Technology. This role must have strong communication and analytical skills. We are looking for Storage Engineers to join our Operations & Infrastructure team.  Work in a fast paced environment while ensuring the uptime of VISA’s products to customers  Minimum of 4 years' experience in storage support/administration   Experience working in large, complex, enterprise datacenter environments  Experience or background with automation using Ansible and/or Python would be desired.  Hands-on experience with EMC, HDS and IBM Midrange storage arrays  Hands-on experience with Brocade and/or Cisco SAN Switches and Routers  Hands-on experience with Isilon and/or NetApp NAS storage arrays  Understanding of Backup technologies/VTL Hands-on experience with Symantec NetBackup and/or EMC Data Domain  Knowledge of UNIX (Linux, AIX, Solaris), VMware or other hypervisors, and Windows operating environments  Understanding of storage configuration, volume management and path management software tools (LVM, Native MPIO, EMC PowerPath, HDS HDLM, etc.)  Knowledge of disaster recovery as it relates to storage systems and data recovery techniques, including disk replication, snapshots and disaster recovery best practices  Ability to write technical design and build documentation for all aspects of Storage and Backup infrastructure  Intermediate analysis and troubleshooting skills for the end-to-end storage and backup stack (VMs, hosts, SAN switches, Storage, and Recovery services).  Experience in system monitoring tools and techniques for supporting SAN, NAS and Backups operations, alerting and remediation  Scripting proficiency in both Windows and UNIX environments  Excellent oral and written communication skills and strong inter-personal skills  Strong ability to self-learn new storage technologies Storage and ITIL related certifications are preferred  Monitoring, Tuning, Troubleshooting, and root cause analysis   Maintains expertise across multiple infrastructure domains   Strong organization and analysis skills   Strong focus on quality and customer service   Must be able to multitask and prioritize work   Strong analytical and practical problem-solving skills   Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.  Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications: 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Bachelor’s degree in Computer Science/Engineering or related field is preferred Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.