Product Growth Intern (AI)

🚀 Help us build the future of business communication. At DialNext, we're building an AI-powered cloud contact center platform that helps businesses manage calls, SMS, WhatsApp, CRM integrations, AI Voice Agents, and customer conversations, all from one place. We're looking for someone who's naturally curious, loves figuring things out, and uses AI to work smarter. This isn't a traditional marketing internship. You won't be managing social media or designing Instagram posts. Instead, you'll work directly with our founders and engineering team to help launch new features, research competitors, improve our website, and make DialNext a product customers love. If you've ever spent hours comparing SaaS products, analyzing competitors, spotting UX issues, documenting features, or asking ChatGPT to automate your work, you'll probably enjoy this role. ━━━━━━━━━━━━━━━━━━━━━━ WHAT YOU'LL DO 🔍 Research Products & Competitors Before we build new features or integrations, you'll research how competitors solve the same problems. You'll compare products like Aircall, JustCall, Dialpad, RingCentral and others to understand: • What features they offer • What users expect • Where they fall short • What opportunities exist for DialNext You'll summarize your findings into clear, actionable recommendations that help our engineering team build better products. ━━━━━━━━━━━━━━━━━━━━━━ 🔗 Launch CRM Integrations Whenever we launch a new integration (HubSpot, Pipedrive, Salesforce, Zoho CRM, etc.), you'll own everything except writing the code. Your responsibilities include: • Researching competitor integrations • Understanding customer expectations • Capturing product screenshots • Writing feature descriptions • Creating setup guides • Writing FAQs • Preparing marketplace listings • Creating Help Center documentation • Reviewing the overall launch experience before release ━━━━━━━━━━━━━━━━━━━━━━ ✍️ Improve Our Documentation Help us build one of the best Help Centers in the industry. You'll: • Write new documentation • Update outdated articles • Create onboarding guides • Simplify technical concepts • Improve existing help articles • Write feature announcements and release notes ━━━━━━━━━━━━━━━━━━━━━━ 🌐 Improve Our Website Every week, you'll review DialNext as if you were a customer. You'll identify: • Broken pages • Grammar mistakes • Confusing copy • Missing calls-to-action • Outdated screenshots • UI/UX improvements • SEO opportunities If something doesn't feel right, we expect you to point it out. ━━━━━━━━━━━━━━━━━━━━━━ 💡 Bring New Ideas We love people who are proactive. If you discover: • Better onboarding experiences • Interesting AI tools • Product improvements • Landing page ideas • Better documentation • Features competitors are launching • Faster workflows ...we want to hear about them. ━━━━━━━━━━━━━━━━━━━━━━ 🤖 AI IS A REQUIREMENT We don't expect you to know everything. We do expect you to know how to learn quickly using AI. You should already be comfortable using tools like ChatGPT, Claude, Gemini, Cursor, Perplexity, or similar AI tools for research, writing, organization, and problem solving. If you avoid AI, this role probably isn't the right fit. ━━━━━━━━━━━━━━━━━━━━━━ WHO WE'RE LOOKING FOR • Curious and self-motivated • Strong written English • Excellent internet research skills • Great attention to detail • Comfortable learning new SaaS products • Able to think independently • Comfortable receiving direct feedback • Someone who takes ownership instead of waiting for instructions • Excited about startups and building products from scratch ━━━━━━━━━━━━━━━━━━━━━━ BONUS POINTS IF YOU • Have built side projects • Have written product documentation • Enjoy exploring new AI tools • Have experience using CRM platforms • Like finding bugs and improving products • Understand basic SEO • Have used tools like Notion, Figma, GitHub, Linear, Jira, or similar