Manager, IT Operations

Job Description Job Description POSITION SUMMARY: The IT Operations Manager provides leadership and oversight for IT service delivery in a 24x7 marine container terminal environment. This role directs managed service providers and technology vendors; oversees JIRA service-management queues, software testing, and releases; aligns IT priorities with operational and business needs; and ensures the timely resolution of incidents affecting the Terminal Operating System (TOS), Gate, OCR, and other cr…