IT Service Desk Coordinator

Thrive Trowbridge are delighted to be working with our client near Radstock who are actively looking to recruit a IT Service Desk Coordinator to join the team on a permanent basis. What you will be doing: In this busy role you will provide essential first-line support and coordination across a multi-site organisation, duties to include : First point of contact for incoming IT service requests and incident queries. Logging, categorising and triaging tickets accurately using the IT Support Manage…