EUC Desktop Support Engineer

Role Description Job Description • Design deploy and manage Azure Virtual Desktop AVD infrastructures to support enterprise desktop virtualization needs. • Implement and maintain EUC desktop engineering solutions ensuring optimal performance security and user experience. • Collaborate with cross functional teams to integrate AVD with existing IT infrastructure and cloud services. • Develop and maintain automation scripts to streamline deployment configuration and maintenance tasks. • Monitor system performance and user experience metrics to proactively identify and address potential issues. • Maintain thorough documentation of architecture configurations and operational procedures. • Stay updated with the latest Azure and desktop engineering technologies and best practices to continuously improve solutions. Roles And Responsibilities • Provide end-to-end support for Azure Virtual Desktop environments ensuring high availability and reliability. • Perform advanced troubleshooting and root cause analysis for incidents related to virtual desktop infrastructure and EUC environments. • Coordinate system upgrades patches and migrations with minimal disruption to users. • Implement security best practices and compliance standards within virtual desktop and EUC solutions. • Collaborate with IT teams to design scalable and secure desktop virtualization strategies. • Participate in disaster recovery planning and execution to ensure business continuity. • Mentor junior engineers and provide technical guidance on desktop engineering and AVD topics. • Engage with stakeholders to understand requirements and deliver tailored end-user computing solutions.